Refund & Cancellation Policy

Last updated: 29 July 2026

Bihar BIZWAGON ("we", "us") operates a business directory and creator collaboration platform. This policy explains how paid plans and promotions can be cancelled and when a refund is issued.

Free plans Adding, claiming and managing a standard business listing, and creating a basic creator profile, is free. We will never ask you to pay to keep an existing free listing or profile online.

Paid plans and services - **Business Pro** — annual subscription for verified badge eligibility, priority placement and analytics. - **Creator plans** — monthly or yearly subscription for creator profile visibility and campaign access. - **Promotions** — featured placement, homepage or category promotion and banner advertising, agreed in writing before payment.

All prices are shown in INR and include applicable taxes as per Indian law. An invoice is issued for every successful payment.

Payments Payments are processed securely through Razorpay. We do not store your card, UPI or bank details. Pay only through the official checkout on this website — we never accept payments to personal accounts or over unsolicited phone calls. If someone contacts you claiming to collect a Bihar BIZWAGON fee, verify with billing@biharbizwagon.com before paying.

Cancelling a subscription - You can cancel any time from your billing page. Cancellation takes effect at the end of the current billing period. - Your plan features stay active until that period ends; no further amount is charged after cancellation. - Cancelling does not delete your listing or profile — the account simply reverts to the free plan.

Refunds - **Within 7 days of a first-time subscription purchase**, if the paid features were not materially used, we issue a full refund on request. - **Renewals** are not refundable once charged, but you may cancel to prevent the next renewal. If a renewal was charged in error or without notice, write to us within 7 days and we will review it. - **Promotions cancelled within 48 hours of purchase and before going live**: full refund. - **Promotions already live**: pro-rated refund for the unused period, at our discretion. - **No refund** where a plan or promotion was removed for a policy breach, fraud, fake documents, or a valid legal complaint. - Duplicate or failed-but-debited transactions are refunded in full once verified with Razorpay.

How to request a refund Email billing@biharbizwagon.com from your registered email with your invoice or payment ID and the reason for the request. We respond within 3 working days. Approved refunds are processed to the original payment method and typically reach you within 7–10 working days, depending on your bank or card issuer.

No guarantee of results A paid plan or placement increases visibility. It does not guarantee enquiries, calls, collaborations, sales or revenue, and it does not by itself create a verification badge or endorsement.

Disputes Write to billing@biharbizwagon.com with your invoice number. Nothing in this policy makes us responsible for any transaction between a user and a listed business or creator — see our Disclaimer.